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Why I Sing

Why I Sing On February 20, I did something I hadn’t done in 33 years. After nearly 30 years in the work world, 13 years of child-rearing, there was a distinct void in my life. I didn’t really know what…

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We Don’t Need Another (Company) Hero

In most of my posts, I discuss UX in the context of end users. Because we ultimately make our money by having end users hopefully turn into paying customers. It’s a necessary evil. To quote Randall in Clerks, “This job would…

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Beyond the Valley of the Launch

For years, I’ve been telling people that I know what works for web sites. But I have a confession: I don’t know because I’m not psychic. For most of us, our job is to decide what’s most likely going to…

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What is “Old Content”?

The most common question I get asked as a web expert is, “How do I get more people to come to my web site?” That’s like asking, “How do I get more people to like me?” The answer is actually…

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Evolution of the Web Monkey

Evolution of the Web Monkey The other day, a friend told me that their lead web developer had left his company for another job. According to my friend, this guy was a rock star when it came to development — and he…

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